Food and Beverage Manager

Industry Group: Food and Beverage

Overview: 

Food and beverage managers direct, plan and control all aspects of beverage services in hotels, resorts, private clubs, lounges, bars and nightclubs. They require excellent sales and customer service skills, proven human resource management skills and good communication and leadership skills. Desired knowledge for this position includes knowledge of the products, services, sector, industry and local area, and as well, knowledge of relevant legislation and regulations. Beverage services managers must be of legal drinking age.

Duties: 

use operations management skills use financial management skills assist in promotion and sales maintain records conduct regular inspections of operation resolve customer complaints manage human resources

Experience: 

Proven supervisory or management experience is required of a beverage services manager. Experience as a bartender is also necessary, as are customer service and communications skills. In addition, planning and budgeting experience, business management skills and time management skills are all assets to this position.

Education: 

A diploma or degree in hospitality or food and beverage management is usually required. Courses in management, marketing, accounting, alcohol service, safe food handling, first aid and service training are assets, as is knowledge of the Beverage Services Manager Standards. Certification, where available, is also an asset.

Career Path: 

Nightclub Manager, Catering Manager, Food and Beverage Director, General Manager, Owner/Operator.

References:

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