Careers > Gate/Cash Attendant
Gate/Cash Attendant
Industry Group:
Recreation and Entertainment
Overview:
Gate/cash attendants identify to customers the price of admission to an attraction or the cost of related goods and services. They receive and process payment, provide tickets or proof of purchase, answer questions and provide directions. Work may be at any type of attraction, ranging from museums and art galleries to historic sites and botanical gardens.
Duties:
follow established cash-handling procedures share knowledge of attraction with customers handle customer comments, complaints and requests cash out and reconcile cash with total sales
Experience:
Good communication skills, a professional attitude and organizational skills are necessary, as is an enjoyment of working with people. Cash handling experience and knowledge of the attraction and local area are important too. Customer service experience is desirable.
Education:
A secondary school diploma is preferred. Knowledge of the National Occupational Entry Level Skills Standards is an asset.
Career Path:
Attraction Tour Guide, Attraction Supervisor.
References: