Careers > Hotel General Manager
Hotel General Manager
Industry Group: Accommodation
Overview:
The General Manager is the most senior executive of a hotel or motel, although he or she might report to the owner or executives of the parent hotel chain. They set room rates, develop the budget for each department, approve expenses and establish the standards for service to guests. The General Manager also has responsibility for front of the house operations as well, setting standards and overseeing restaurant and banquet operations, guest services, housekeeping, and decor.
Duties:
Hotel General Managers plan and direct the operations of hotels, motels, resorts, student residences, and similar organizations or departments within these facilities. They prepare budgets, monitor expenses, and schedule/supervise staff.
Experience:
Useful skills are leadership, entrepreneurship skills and communication skills. In addition, planning and budgeting experience, business management skills and time management skills are all assets to this position.
Education:
You usually need a college diploma or university degree in hotel management or a related field if you work for a hotel chain or other large organization. You need several years' experience, and this experience may replace formal education. Most recent entrants have a high school diploma, and almost 3 in 10 have a trade/vocational certificate or community college diploma.
Career Path:
Nightclub Manager, Food and Beverage Manager, Owner/Operator.
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