Registration Clerk

Industry Group: Travel Services

Overview: 

Registration clerks look after all aspects of registering delegates to a meeting, conference or event. Much is done prior to the event, such as researching the list of potential clients, preparing the registration package materials and then sending them out. When forms are returned, the information is collated, and an attendee list is prepared. During the event, a registration clerk keeps track of the number of attendees, and may help or oversee the work of the trade show guides.

Duties: 

prepare and send mailings to members and others set up registration area and system for tracking pre-registered delegates greet/register delegates provide information, give directions and answer enquiries record and report attendance figures

Experience: 

Necessary skills for this position include good communication and organizational skills. Cash handling experience is also required. Desired background includes meeting and convention experience, registration experience and customer service experience. Time management skills are also an asset.

Education: 

A secondary school diploma is preferred. Knowledge of the Entry Level Skills National Occupational Standards is an asset.

Career Path: 

Registration Supervisor, Registration Manager.

References:

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