Careers > Small Business Owner/Operator
Small Business Owner/Operator
Industry Group:
Travel Services
Overview:
Tourism small business owner/operators are accountable for planning, decision-making and management of all aspects of the tourism business. An owner/ operator must continuously review and update business plans, check budget figures, monitor accounting and cash control procedures and ensure the overall operation of the establishment is in line with predictions. Although this position is related to the travel trade sector, every sector has small business owner/operators, for each sector has entrepreneurs who run their own small operations. The duties and requirements are similar for all.
Duties:
meet and exceed guests’ expectations offer tourism information and promote local area and tourism use business management skills use sales and marketing skills complete financial management tasks use administrative skills respond to enquiries and solve problems maintain facility, equipment and supplies
Experience:
Experience in tourism is required of a successful small business owner/operator. Organizational skills, marketing, sales and customer service skills, and good communication skills are also necessary. In order to manage the tasks required, administrative skills, accounting and cash control skills and knowledge of business, the sector, industry and locale are mandatory. Desired skills for this position include management, leadership, risk management and human resource management skills. Financial management skills and office or business experience are also assets.
Education:
A secondary school diploma is required. A college diploma or degree in business, tourism, marketing or management is useful. Training in both first aid and small business management is an asset. Knowledge of the Small Business Owner/Operator National Occupation Standards is also an asset. More on Training and Certification
Career Path:
Expand business, purchase larger operation, Bed and Breakfast Owner/Operator, Campground Operator, Manager/Executive in other tourism businesses.
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