Tour Director

Industry Group: Travel Services

Overview: 

Tour directors lead and accompany passengers on multi-day tours. They manage arrangements and services, and provide relevant information and commentary. Tour directors work for tour companies, resort chains and transportation companies.

Duties: 

provide general knowledge of attractions and destinations develop and maintain an information file prepare and deliver commentary prepare for tour by making arrangements and confirming reservations conduct tours complete tour reports, daily logs and expense reports assist special needs clients escort passengers

Experience: 

An outgoing personality, an interest in travel, geography, history and attractions, and good communication and presentation skills are required. Customer service skills and knowledge of the tour area are also necessary. Research skills, people and time management skills and a second language are also desired.

Education: 

A secondary school diploma is preferred. A college diploma in tourism or a university degree in tourism, or with a concentration in history, is an asset, as is National Occupational Certification as a Tour Director. More on Training and Certification

Career Path: 

Customer Service Manager, Tour Operator, Owner/Operator of tour company.

References:

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