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Certification

The Canadian Tourism Human Resource Council (CTHRC), in conjunction with tourism professionals across Canada, has developed emerit national occupational standards for over 40 tourism jobs . When employees meet emerit standards, they are customer-focused, service-consistent and increase earning power for Canadian Tourism businesses.

Encourage your employees to seek emerit professional certification, and offer to support them in their efforts to achieve this level of recognition. Why? They bring customers back, generate word-of-mouth referrals and increase spending by repeat customers. You’ll increase employee loyalty, improve service delivery and build an exceptional skill base for your business!