Careers > Executive Housekeeper
Executive Housekeeper
Industry Group:
Accommodation
Overview:
Executive housekeepers direct and control housekeeping operations and staff of the housekeeping department. An executive housekeeper manages many priorities and demands and is able to solve problems and support staff, as well as perform the duties of a housekeeper when required. In Canada, their median annual salary is $39,910.
Duties:
- Establish and/or implement operating procedures and standards
- Plan and coordinate the activities of housekeeping supervisors and their crews
- Coordinate inspection or inspect assigned areas to ensure standards are met
- Apply human resource management skills, such as hiring, training and evaluating performance
- Complete financial management tasks, such as setting and adhering to a budget
- Handle administrative tasks
Experience:
A professional attitude and experience working in housekeeping is required, as is experience as a supervisor or manager. An executive housekeeper must also have management and business skills, human resource management skills, and financial management skills. Customer service experience, purchasing and inventory skills may be requested, as might knowledge of specific products, equipment and techniques.
Education:
A secondary school diploma is preferred. A college diploma in tourism or business management is an asset, as is certification as a Housekeeping Room Attendant. Workplace Hazardous Materials Information System (WHMIS) certification is an asset and may be required. Knowledge of the emerit Supervisory Skills National Occupational Standards is also an advantage.
Career Path:
Front Office/Rooms Division Manager, Housekeeping Director, Rooms Division Executive.
Resources: