Industry Group: Travel Services
Tour guides accompany passengers, individuals or groups on short trips, sightseeing tours or visits to attractions. They provide information, deliver commentary, answer questions and ensure the itinerary is met. They may develop tours or may be hired to deliver ready-made tours. The median hourly wage for Tour Guides in Canada is $12.
- Provide general knowledge of an attraction, event or destination
- Develop and maintain an information file
- Prepare and deliver commentary
- Answer and/or research questions
- Complete tour reports
- Assist special needs clients
- Respond to emergencies
Customer service skills and an interest in travel, geography, history and attractions are required. Good communication skills and presentation skills are also necessary. Desired experience and skills include time management skills and knowledge of the local geography, attractions and history. A second language is also an asset.
A secondary school diploma is preferred. A university degree or college diploma in tourism or history is an asset, as are training and certification as a Tour Guide.
Tour Supervisor, Tour Director, Customer Service Manager, Tour Operator, Owner/Operator of tour company.