Industry Group: Travel Services
Volunteer coordinators organize, direct and control the services of volunteers at events, attractions or conferences. They motivate volunteers and accommodate their individual needs. Coordinators train volunteers properly so that they know what is expected of them, and ensure that they know their value to the event.
- Develop volunteer programs and services
- Recruit, train, schedule and supervise volunteers
- Support and encourage volunteers
- Conduct volunteer evaluations
- Organize volunteer appreciation programs
Required experience and skills include supervisory or management experience, experience as a volunteer, strong verbal and written communication skills, and leadership and team-building skills. Volunteer coordinators must enjoy working with people. Other desired skills include organizational and administrative skills, and planning and financial management skills. A network of contacts is also valuable. In addition, awareness of the cause or charity and knowledge of various methods of giving are desirable.
A secondary school diploma is required. Training in volunteer management is an asset, as is knowledge of the Supervisory Skills National Occupational Standards.
Assistant Manager, Manager.