What is an INAPPROPRIATE statement for a guide to make to a client in relation to gratuities?
Unprompted, the guide says, “Gratuities are not included in your trip cost and should be added on at the end of the trip.”After receiving a tip, the guide says, “Thank you for recognizing my skills as a guide. It really was my pleasure.”When asked by a client, the guide says, “Gratuities are entirely up to the discretion of the client.”After receiving a tip, the guide says, “You are under no obligation to tip, but I appreciate what you have given me.”
What is the first thing that should be considered when setting up an emergency shelter?
Type of shelter to be built.Timeframe shelter will be needed.Profile of clients on trip.Forecasted weather.
What should a Freshwater Angling Guide do if a client complains about the quality of the food offered during lunch?
Provide her opinion about the situation.Select and implement an agreeable solution.Refer the client and complaint to the outfitter.Try to find ways to excuse the problem.
How can a Freshwater Angling Guide determine the hazards particular to the area in which he will be guiding a trip?
Attend national conferences or conventions.Read national industry publications.Ask other guides or wardens.Review past trip reports.
An outfitter informs a Freshwater Angling Guide that a client on the next trip has a heart condition. What should the guide do as part of pre-trip planning to address this issue?
Contact local emergency authorities to inform them about potential problems.Find out where the client stores the medications and how they are used.Contact the client’s doctor for instructions.Ask the client to sign a special waiver.
Which of the following substances or items can be burnt to create black smoke to signal for help?
Grass.Rubber.Green trees.Synthetic fabric.
How can a Freshwater Angling Guide help clients, who do not speak English, learn the technique of casting from a boat?
Speak loudly and slowly.Make direct eye contact with them.Provide a demonstration and use gestures.Ask another client to show them the technique.
From the list provided, identify the term that matches this definition: ‘The maximum number of wildlife, fish and people that can be sustained by an area over a specific time period without negatively impacting local culture, residents, environment, wildlife and fish populations and experiences of clients’.
Carrying capacity.No-trace land use.Conservation.Preservation.
A Freshwater Angling Guide is guiding a group in watercraft when an electrical storm hits. What should she do to protect the safety of the group?
Seek refuge under a tree.Stay in the watercraft, but attach it to a dock.Move off and away from the water.Follow the shoreline until the storm passes.
A Freshwater Angling Guide is setting up for a shore lunch and wants to ensure that he minimizes impact on the environment while doing so. Which of the following activities would ensure that environmental impact is minimized?
Protecting food from wildlife.Protecting equipment from the elements.Establishing a toilet pit.Securing the watercraft properly.
Which of the following activities should be the first step a guide should take when handling a natural or accidental death of a client during a trip?
Record the details of the death.Collect the client’s belongingsSecure and dignify the body.Contact emergency services.
A client asks a guide about the customs regarding gratuities. Choose the statement that best shows how the guide should respond.
“Clients often give tips at the end of a trip if they are happy with the service.”“Gratuities are nearly always given to guides.”“I generally receive a ten percent gratuity.”“It is up to you whether or not you would like to leave a tip.”
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