Which of the following is a situation open to misinterpretation that a heritage interpreter should avoid?
Delivering a program to a group of children with a chaperone.Flirting with a participant during program delivery.Smiling too much while delivering a program.Providing physical assistance to older adults when asked.
Which of the following terms means to ‘maintain equilibrium between the environment, social impacts and the economy’?
Which of the following is a principle of graphic design that applies to non-personal interpretation?
Balance the amount of text and graphics.Include a variety of finishes and textures.Attract attention by using dark colours.Avoid using images and text together.
What is it important to do when handling a complaint?
Assume responsibility for complaint.Offer compensation to participant.Explain limitations of organization.Focus on the issue, not personality.
History and policies are components of what a heritage interpreter should know about which of the following?
Organization.Program structure.Heritage development.Cultural programs.
A heritage interpreter is delivering a program when a fire alarm rings. What critical thing should the interpreter do?
Document the cause of the fire.Wait for verification of a fire.Protect the organization’s assets.Stay calm while evacuating the area.
Which of the following is part of adhering to safety and security procedures?
Applying basic learning principles.Identifying the effects of tourism on the environment.Promoting stewardship amongst co-workers.Identifying emergency calling numbers in the area.
Which of the following are guidelines for program delivery?
Express personal opinions.Use industry terms and jargon.Define acronyms when used.Sensationalize current topics.
A theme walk is an example of what type of personal interpretation?
Interpretive station.Outreach.Roving.Tour route.
At the beginning of a program, an intepreter talks to the group leader and asks participants about their time restrictions. What will this information help the interpreter to do?
Focus the attention of the group on the program.Determine the participants' needs and expectations.Enhance the participants’ experience and understanding.Encourage the group to achieve self-actualization.
An interpretive program involves a hike on trails through a mountain pass. Unseasonable weather has made some of the trails unfit for foot traffic. How can the heritage interpreter reduce the safety risk to participants?
Eliminate the trail hike from the program.Reduce the amount of time spent on the trail.Select a trail that is in better shape.Warn participants of the need to be careful.
Why is it important to read current, relevant publications and attend workshops?
To upgrade a person’s skills and knowledge.To enhance morale and team spirit.To encourage participant responsiveness.To foster community involvement.
Return to the list of quizzes
For more information on programs, services, and products, email firstname.lastname@example.org or call 613-231-6949.
Copyright © Tourism HR Canada. All rights reserved.