Elevate your skills to build stronger teams and become a trusted mentor for all those you lead.
Looking for ways to attract new employees?
Attracting and retaining talent can be your biggest challenge—and your greatest opportunity. Learn how you can adopt innovative new methods of assembling strong, motivated teams.
As our industry grows, so should your leadership skills.
There is a massive pool of talented individuals from diverse backgrounds looking for a chance to succeed. Your guidance could change the course of someone’s professional life, leaving a lasting, positive impact—not just within their lives, but on the future of your company. Are you ready to lead the way?
With our tools, resources, and tutorials for tourism employers, you can upgrade your leadership skills to meet modern demands. Discover new approaches to attracting talent, onboarding and training, performance management, and everything else you need to become a strong industry leader. With the proper guidance and expertise, your team can help your business grow, attract loyal customers, gain a positive reputation, and get noticed.
Build stronger teams with our custom-designed tools and resources for employers in tourism.
As you gain experience in tourism, you can progress in your career by developing new abilities and taking on more responsibility. Our Employer Compass series will help you learn management skills and best practices for leading strong, successful, and motivated teams—and growing in your career.
7 Big Benefits of Workplace Mentorship
Employees want to learn and grow in their roles, and mentorship is the key to helping them do that — but what does good mentorship really look like? In this video, you’ll learn how to establish mentor/mentee relationships, improve your skills as a mentor, and ultimately build a stronger team.
5 Interview Behaviours You Should Know
Behaviours, communication styles, social norms, and values differ across cultures, and when hiring, it’s important to be understanding of those differences. Watch our video on staffing and orientation to learn how to recognize some of these cultural differences and create a more inclusive hiring process.
7 Factors of a Healthy Work Environment
Having a healthy work environment ensures every member of your team feels happy and valued. In this video, learn about the seven factors that influence a healthy work environment, and how you can foster an environment of collaboration, respect, and initiative.
5 Questions to Ask Before Performance Reviews
Employees are proud of performing well at work, and it’s up to you as a leader to make sure you’re helping them improve — but what’s the best way to turn employee underperformance into a valuable learning opportunity? This video will teach you about the ins and outs of managing employee performance, from effectively communicating feedback to identifying areas for development.
5 Ways to Improve Employee Retention
High turnover isn’t normal, and creates challenges for the success of your company. Luckily, there are many simple strategies that make your employees want to stay. Using some of the tips outlined in this video, you can make sure your employees feel recognized, respected, and fulfilled.
8 Termination Questions You Need to Ask
Dismissing an employee is never an easy task, and it’s important to do it in the most respectful and considerate way possible. If you’re considering an employee dismissal, you can watch this video to follow our 8-step checklist and make sure you’re covering all your bases.
Do These Hazards Exist in Your Business?
Every workplace has its share of hazards, but you can identify them and prevent accidents from happening. Health and safety also means looking out for your employees’ mental well-being, and providing resources like counselling. To learn how you can make your workplace safe for everyone, click the link to watch our video.
If you’re looking to move upward in your career or explore new directions, our interactive quiz can help you identify your existing skills and where they can take you.