Campground Operator
Campground operators manage all aspects of private or public campgrounds in a safe and professional manner. The duties of a campground operator are diverse, requiring both people and mechanical skills. Much of the work is outdoors and the seasonal nature of most campgrounds generally allows for different opportunities during the off season. Some operators take the winter off, some have a different winter career, and still others continue to operate their campgrounds in winter.
Duties
- Offer tourism information and promote local area tourism
- Maintain and repair facility equipment and supplies
- Respond to enquiries and solve problems
- Oversee operation of retail outlets
- Manage human resource functions, such as hiring, training, and staff management
- Use business management skills
- Use sales and marketing skills
- Complete financial management tasks, such as managing payroll and cash flow
- Use administrative skills
Experience
Experience in tourism, and knowledge and ability in physical plant maintenance and of campground operations are required of a campground operator. Customer service skills and knowledge of the local area, region, and tourism industry in general are also necessary. In addition, marketing and promotional skills, human resource management skills, financial management skills, a professional attitude, and good communication skills are important to this position. Risk management skills and organizational skills are good to have, as is an ability to speak a second language.
Education
Post-secondary programs in tourism or business are usually required. First aid, CPR, and any other related safety training is recommended.