Executive Housekeeper
Executive housekeepers direct and control housekeeping operations and staff of the housekeeping department. An executive housekeeper manages many priorities and demands and is able to solve problems and support staff, as well as perform the duties of a housekeeper when required.
Duties
- Establish and/or implement operating procedures and standards
- Plan and coordinate the activities of housekeeping supervisors and their crews
- Coordinate inspection or inspect assigned areas to ensure standards are met
- Apply human resource management skills, such as hiring, training, and evaluating performance
- Complete financial management tasks, such as setting and adhering to a budget
- Handle administrative tasks
Experience
A professional attitude and experience working in housekeeping is required, as is experience as a supervisor or manager. An executive housekeeper must also have management and business skills, human resource management skills, and financial management skills. Customer service experience, purchasing, and inventory skills may be requested, as might knowledge of specific products, equipment, and techniques.
Education
A secondary school diploma is preferred. A college diploma in tourism or business management is an asset. Workplace Hazardous Materials Information System (WHMIS) certification is an asset and may be required. Knowledge of the Emerit National Occupational Standards for Director of Housekeeping and achieving the related professional certification are also an advantage. Learn more about occupational standards, training, and certification on emerit.ca.