Taxi Cab & Limo Driver

Taxicab and limousine drivers drive automobiles and limousines to transport passengers. They are employed by taxicab companies or work as independent drivers. They have extensive and detailed knowledge of the area in which they drive. They must have and maintain an excellent driving record and are able to transport customers safely from point A to point B via the most direct and/or practical route possible.

Duties

  • Greet customers
  • Assist passengers as they enter and exit vehicle
  • Stow luggage and other goods
  • Drive passengers and/or goods to requested destination
  • Practice defensive driving
  • Provide information on locale, attractions, fares, etc.
  • Handle customer complaints or difficult passengers
  • Process payment and record transactions
  • Communicate with dispatcher

Experience

Taxicab and limousine drivers require a professional appearance and attitude, as well as a valid driver’s licence (Class G/4) and a good driving record. Good judgment and problem-solving skills and good communication skills are also necessary. Customer service skills, experience in processing payments, and time management skills are all desired. A second language is also useful.

Education

A secondary school diploma is preferred. Training in first aid, CPR, defensive driving, basic auto mechanics, and customer service are assets, as is knowledge of the National Occupational Standards for Taxi and Limousine Driver. Learn more about occupational standards, training, and certification on emerit.ca.