Tour Guide
Tour guides accompany passengers, individuals, or groups on short trips, sightseeing tours, or visits to attractions. They provide information, deliver commentary, answer questions, and ensure the itinerary is met. They may develop tours or may be hired to deliver ready-made tours.
Duties
- Provide general knowledge of an attraction, event, or destination
- Develop and maintain an information file
- Prepare and deliver commentary
- Answer and/or research questions
- Complete tour reports
- Assist special needs clients
- Respond to emergencies
Experience
Customer service skills and an interest in travel, geography, history, and attractions are required. Good communication skills and presentation skills are also necessary. Desired experience and skills include time management skills and knowledge of the local geography, attractions, and history. A second language is also an asset.
Education
A secondary school diploma is preferred. A university degree or college diploma in tourism or history is an asset, as is knowledge of the Tour Guide National Occupational Standards. Learn more about occupational standards, training, and certification on emerit.ca.